Terms of Service

Terms of Service

Welcome to Gooxit. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

  1. You may be required to create an account to access certain features of the website.

  2. You agree to provide accurate, current, and complete information.

  3. You are responsible for maintaining the confidentiality of your account credentials.

  4. You agree to accept responsibility for all activities that occur under your account.

  5. We reserve the right to suspend or terminate accounts that violate these Terms.

2. Pricing and Payment

  1. All prices listed on the website are in Indian Rupees (INR) unless otherwise stated.

  2. Prices are subject to change without prior notice.

  3. We reserve the right to modify or discontinue products at any time.

  4. Payment must be made at the time of purchase through approved payment methods available on the website.

  5. We use secure third-party payment gateways. We do not store your complete payment details.

  6. In the event of a pricing error, we reserve the right to cancel or refuse orders placed at an incorrect price.

3. Product Descriptions

  1. We strive to ensure that product descriptions, images, and details are accurate.

  2. However, we do not warrant that product descriptions or other content are error-free, complete, or current.

  3. Colors may appear slightly different due to device screen settings.

  4. All products are subject to availability.

4. Order Acceptance

  1. Placing an order does not guarantee acceptance.

  2. We reserve the right to refuse or cancel any order for reasons including:

    • Product unavailability

    • Errors in pricing or product information

    • Suspected fraudulent activity

  3. If your order is cancelled after payment has been processed, a refund will be issued to your original payment method.

5. Shipping and Delivery

  1. Orders are processed within one business day unless otherwise stated.

  2. Delivery timelines may vary based on your location and courier partner availability.

  3. Shipping delays may occur due to circumstances beyond our control, including natural disasters, strikes, or regulatory restrictions.

  4. Once an order is handed over to the shipping partner, we are not responsible for delays caused by the courier service.

  5. Customers must provide accurate shipping information. We are not responsible for delivery failures due to incorrect details.

Please refer to our separate Shipping Policy for detailed information.

6. Returns and Refunds

  1. Our Return and Refund Policy forms part of these Terms.

  2. Products may be eligible for return or exchange within 5 days of delivery, subject to our Return Policy conditions.

  3. Returned items must be unused, unwashed, and in original packaging with tags intact.

  4. Refunds, if approved, will be processed within 4-7 business days to the original payment method.

  5. Certain items (e.g., customized or final-sale products) may not be eligible for return.

Please refer to our separate Return & Refund Policy for detailed information.

7. Prohibited Uses

You agree not to use our website:

  • For any unlawful purpose

  • To violate any applicable Indian laws or regulations

  • To transmit viruses, malware, or harmful code

  • To attempt unauthorized access to our systems

  • To infringe upon our intellectual property rights

  • To harass, abuse, or harm other users

We reserve the right to terminate access for violations of this section.

8. Intellectual Property

All content on this website, including logos, designs, text, graphics, and images, is the property of Gooxit and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit our content without prior written consent.

9. Limitation of Liability

To the maximum extent permitted by law:

  1. Gooxit shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  2. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

  3. We do not guarantee uninterrupted or error-free access to our website.

10. Indemnification

You agree to indemnify and hold harmless Gooxit, its directors, employees, and affiliates from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the website constitutes acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Gooxit
Email: gooxit@pm.me