No. Gooxit currently operates on a prepaid-only model. All orders must be paid online at checkout using our secure payment gateway.

We currently deliver to select serviceable locations across India to ensure fast and reliable delivery. Orders are processed within 1 business day.

Delivery timelines:
• Metro cities: 4–5 business days
• Non-metro areas: 5–7 business days

You will receive tracking details once your order is shipped.

Once your order is shipped, you’ll receive a tracking link via email or SMS. If you haven’t received tracking information within two business days of placing your order, please contact us.

We do not offer returns or exchanges for size issues.

Each product includes a detailed size chart — we strongly recommend checking it before placing your order.

If you’re unsure about sizing, please contact us before placing your order—we’ll be happy to help you choose the right fit.

We accept returns only if the product is damaged, defective, or incorrect.

As all items are made-to-order, we do not accept returns for size issues or change of mind.

If you receive a damaged or incorrect item, please contact us within 24 hours of delivery with photos, we’ll review your claim and, if approved, arrange a replacement or refund.

Orders may be cancelled within 3 hours of placement. Once that window has passed or your order has been shipped, it cannot be cancelled.

Yes. All transactions are encrypted and processed through trusted payment gateways.

We do not store your payment information.